FAQ
Frequently asked questions
Everything you need to know about working with HIIS.
Getting started
End-to-end product engineering: AI solutions, backend, web, mobile and desktop development, custom software, cloud & DevOps, team extension and developer training.
Reach out through our contact form with a few lines about your project. We reply within 48 hours and set up a short discovery call to scope the work.
Startups, scale-ups and established companies across Africa and Europe , from founders with an idea to teams that need extra senior firepower.
We're headquartered in Kotto, Douala, Cameroon, and work remote-first with clients across Africa and Europe.
Absolutely. We're glad to sign an NDA before you share sensitive details , just let us know.
Services & delivery
Yes , scalable, secure REST and GraphQL APIs and event-driven systems in Scala, Java, Python and Node.js, deployed on Docker and Kubernetes.
Yes , fast, accessible web apps and design systems with React, Next.js and modern frontends, tuned for performance and SEO.
Yes , cross-platform apps with Flutter and React Native, plus native iOS (Swift) and Android (Kotlin) where it matters.
Yes , bespoke, end-to-end platforms designed around your business, from discovery and architecture to long-term support.
Yes , cross-platform desktop apps with Electron, Tauri, Flutter, JavaFX and .NET.
Yes , cloud architecture on AWS, Azure and GCP, infrastructure as code, CI/CD pipelines, monitoring and cost optimization.
Yes , hands-on engineering training tailored to your team across modern web, backend, AI and DevOps practices.
AI & machine learning
Yes , RAG assistants, LLM applications, ML pipelines, computer vision and AI automation, engineered for reliability, not just demos.
No. Your data stays yours. We ground models on your data securely and never use it to train public models without your explicit consent.
We're model-agnostic , we pick the right model for your problem, from frontier LLMs (OpenAI, Anthropic) to open-source and self-hosted options.
That's our specialty. We add evaluation, guardrails, retrieval quality, observability and cost control so your AI is safe and reliable at scale.
Engagement & pricing
It depends on scope and engagement model. After a short discovery, we send a clear proposal with transparent scope, timeline and pricing , no surprises.
Most engagements ship a first working version in weeks, not months. We work in tight iterations so you see progress early and often.
Three: a dedicated team that owns your product, a fixed-scope project with agreed milestones, or staff augmentation to add senior capacity to your team.
Yes , our engineers integrate seamlessly into your workflow, tools and rituals, acting as an extension of your team.
You do. Ownership of custom deliverables transfers to you on full payment; we retain only our pre-existing tools and know-how.
Process, support & security
A clear path: discover, design, build, launch and scale , collaborative and transparent, with no black boxes.
Regular updates and async-friendly collaboration, in your tools (Slack, Jira, Linear, GitHub), so you always know where things stand.
Yes , we offer ongoing maintenance, monitoring and support, and we stand behind what we ship long after launch.
Security and privacy are designed in from day one , secure-by-default architectures, least-privilege access and compliance with your requirements.
Have a project in mind?
Tell us about it , we'll get back to you within 48 hours.