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HIIS
Industry

Search

We build search and discovery systems , from classic relevance tuning to AI retrieval , that return the right answer fast, at any scale.

20+
languages
<300ms
query latency
100M+
documents indexed

What we build for you

Specific deliverables we engineer for this sector.

Semantic & vector search

Hybrid retrieval combining keyword, dense vectors and re-ranking — results that understand intent, not just keywords.

RAG knowledge bases

Retrieval-augmented generation over your own data with citations, grounding and hallucination prevention.

Real-time event search

Distributed ingestion and indexing pipelines that make new data searchable in milliseconds.

Personalised discovery

Recommendation engines that learn user preferences and surface content before they know to ask for it.

The challenges

  • Relevance that breaks down as content and languages grow.
  • Sub-second latency over huge, constantly changing indexes.
  • Understanding intent, not just matching keywords.

How we help

  • Hybrid search blending keyword, vector and re-ranking.
  • Distributed indexing engineered for low latency at scale.
  • Semantic retrieval grounded in your own data.

How we deliver

Our battle-tested approach, adapted to this industry's constraints.

  1. 01

    Data & content audit

    We map your data sources, assess quality and define the relevance signals that will drive ranking.

  2. 02

    Index & retrieval design

    We select the right vector database, embedding models and ranking pipeline for your scale and latency.

  3. 03

    Model selection & tuning

    We evaluate embedding and generative models against your domain, then fine-tune or prompt-engineer for quality.

  4. 04

    Quality evaluation & monitoring

    Offline eval frameworks, A/B testing and relevance dashboards so search quality never silently degrades.

Selected work

A look at projects we've shipped in this space , real outcomes, production systems.

  • Sahara AIAI

    Multilingual semantic search across millions of documents.

    RAGVectorMultilingual
  • DocuMindAI

    Drop-in search with instant results, facets and typo tolerance.

    RelevanceFacetsSpeed
  • FindIt Commerce

    Personalised discovery that lifts engagement and retention.

    PersonalisationMLAPIs
  • Sahara AIAI

    Multilingual semantic search across millions of documents.

    RAGVectorMultilingual
  • DocuMindAI

    Drop-in search with instant results, facets and typo tolerance.

    RelevanceFacetsSpeed
  • FindIt Commerce

    Personalised discovery that lifts engagement and retention.

    PersonalisationMLAPIs
  • Sahara AIAI

    Multilingual semantic search across millions of documents.

    RAGVectorMultilingual
  • DocuMindAI

    Drop-in search with instant results, facets and typo tolerance.

    RelevanceFacetsSpeed
  • FindIt Commerce

    Personalised discovery that lifts engagement and retention.

    PersonalisationMLAPIs
  • LexiaAI

    Legal research assistant with cited, grounded answers.

    RAGLangChainVector
  • Pulse Search

    Real-time log and event search across petabytes.

    DistributedRealtimeSearch
  • Atlas IndexAI

    Enterprise knowledge search across wikis and drives.

    EmbeddingsConnectorsAI
  • LexiaAI

    Legal research assistant with cited, grounded answers.

    RAGLangChainVector
  • Pulse Search

    Real-time log and event search across petabytes.

    DistributedRealtimeSearch
  • Atlas IndexAI

    Enterprise knowledge search across wikis and drives.

    EmbeddingsConnectorsAI
  • LexiaAI

    Legal research assistant with cited, grounded answers.

    RAGLangChainVector
  • Pulse Search

    Real-time log and event search across petabytes.

    DistributedRealtimeSearch
  • Atlas IndexAI

    Enterprise knowledge search across wikis and drives.

    EmbeddingsConnectorsAI

Compliance & trust

Search systems handle sensitive queries and private data. Every pipeline we build is GDPR-compliant, audited, and designed to surface answers, not expose data.

GDPRSOC 2 Type IIISO 27001CCPA

Testimonials

What leaders in this sector say

Real outcomes from the teams we've partnered with.

AI
HIIS built a multilingual semantic search engine across 20+ African languages using RAG, OpenAI and a vector pipeline, sub-300ms over 100M+ documents.
Olivier NkurunzizaOlivier NkurunzizaFounder · Sahara AISearch
AI
Their retrieval stack, LangChain with embeddings and re-ranking, gave us grounded answers and citations we can trust. Hallucinations are effectively gone.
Hannah WeberHannah WeberHead of AI · DocuMindSearch
Drop-in site search with instant results and typo tolerance. Relevance held up beautifully as our catalogue grew tenfold.
Raj PatelRaj PatelChief Technology Officer · FindIt CommerceSearch

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