Skip to content
HIIS
Industry

Government

We help public-sector teams modernise legacy systems and ship citizen services that are secure, accessible and built to scale , without the usual procurement pain.

99.9%
service uptime
2M+
citizens served
−60%
less processing time

What we build for you

Specific deliverables we engineer for this sector.

Citizen self-service portals

Accessible, multilingual portals where citizens renew permits, pay fees, and check status without visiting an office.

Case & workflow management

Digital workflows for caseworkers that replace paper trails, enforce routing, and produce auditable records.

AI document processing

Automated classification, extraction and validation of forms and records using Python and Hugging Face models.

Open data & analytics

Public dashboards and APIs that expose government datasets in real time, driving transparency and insight.

The challenges

  • Legacy systems that are costly to change and hard to integrate.
  • Strict security, accessibility and data-residency requirements.
  • Peak demand during deadlines, elections or benefit cycles.

How we help

  • Incremental modernisation with secure, well-documented APIs.
  • WCAG-compliant, multilingual services tested with real users.
  • Cloud-native architecture that scales on demand and stays auditable.

How we deliver

Our battle-tested approach, adapted to this industry's constraints.

  1. 01

    Stakeholder & compliance mapping

    We identify every regulation, accessibility requirement and data-sovereignty constraint before a line of code is written.

  2. 02

    API & data architecture

    We design secure, well-documented APIs that integrate with existing registries and set the foundation for incremental modernisation.

  3. 03

    Accessible, multilingual build

    WCAG 2.1 AA, multi-language, mobile-first — tested with real citizens, not just developers.

  4. 04

    Audit-ready go-live

    Infrastructure as code, automated security scanning and full operational runbooks before every production deployment.

Selected work

A look at projects we've shipped in this space , real outcomes, production systems.

  • Ministry of Digital Affairs

    A unified portal for permits, payments and records , one login, every service.

    Next.jsAccessibilitySSO
  • National Records AgencyAI

    Workflow automation for caseworkers, replacing paper trails with auditable digital flows.

    Node.jsPostgreSQLAudit
  • City of Douala

    Public dashboards that turn government datasets into clear, searchable insight.

    ReactData vizAPIs
  • Ministry of Digital Affairs

    A unified portal for permits, payments and records , one login, every service.

    Next.jsAccessibilitySSO
  • National Records AgencyAI

    Workflow automation for caseworkers, replacing paper trails with auditable digital flows.

    Node.jsPostgreSQLAudit
  • City of Douala

    Public dashboards that turn government datasets into clear, searchable insight.

    ReactData vizAPIs
  • Ministry of Digital Affairs

    A unified portal for permits, payments and records , one login, every service.

    Next.jsAccessibilitySSO
  • National Records AgencyAI

    Workflow automation for caseworkers, replacing paper trails with auditable digital flows.

    Node.jsPostgreSQLAudit
  • City of Douala

    Public dashboards that turn government datasets into clear, searchable insight.

    ReactData vizAPIs
  • Customs Authority

    Single-window customs clearance with real-time duty calculation and fraud checks.

    Node.jsWorkflowIntegrations
  • National Health Fund

    Claims processing with automated eligibility and full audit trails.

    JavaPostgreSQLAudit
  • Land Registry Office

    Digitised land titles with tamper-evident records and public search.

    Next.jsSearchSecurity
  • Customs Authority

    Single-window customs clearance with real-time duty calculation and fraud checks.

    Node.jsWorkflowIntegrations
  • National Health Fund

    Claims processing with automated eligibility and full audit trails.

    JavaPostgreSQLAudit
  • Land Registry Office

    Digitised land titles with tamper-evident records and public search.

    Next.jsSearchSecurity
  • Customs Authority

    Single-window customs clearance with real-time duty calculation and fraud checks.

    Node.jsWorkflowIntegrations
  • National Health Fund

    Claims processing with automated eligibility and full audit trails.

    JavaPostgreSQLAudit
  • Land Registry Office

    Digitised land titles with tamper-evident records and public search.

    Next.jsSearchSecurity

Compliance & trust

Public-sector data never crosses borders without consent. Every deployment is pen-tested, GDPR-audited, and accessible to all.

ISO 27001GDPRWCAG 2.1 AAeIDAS

Testimonials

What leaders in this sector say

Real outcomes from the teams we've partnered with.

HIIS rebuilt our citizen services portal on Next.js with a Scala backend, and it now handles peak election-season traffic without a hiccup. Their accessibility work means every citizen, on any device, can finally self-serve.
Amadou DialloAmadou DialloDirector of Digital Services · Ministry of Digital AffairsGovernment
AI
We carried decades of legacy systems. HIIS delivered secure, well-documented APIs and an AI document-classification pipeline in Python and Hugging Face that cut manual processing by 60%.
Claire MensahClaire MensahHead of Modernisation · National Records AgencyGovernment
From discovery to launch in months, not years. The case-management platform they built on Node.js and PostgreSQL is auditable end to end, and our caseworkers finally trust the data.
Jean-Paul KamgaJean-Paul KamgaChief Information Officer · City of DoualaGovernment

Have a project in mind?

Tell us about it , we'll get back to you within 48 hours.